Shipping policy
- Shipping Rates and Delivery Times:
- Our shipping rates and delivery times vary depending on the destination and the size and weight of your order.
- For orders shipping to the United States of America, standard shipping is free for orders over $50 and a flat rate of $5 for orders under $50. Delivery times range from 3-5 business days.
- For orders shipping to Brazil, standard shipping is free for orders over $100 and a flat rate of $10 for orders under $100. Delivery times range from 5-10 business days.
- Expedited shipping options are also available for an additional fee, with delivery times of 2-3 business days for the United States of America and 3-5 business days for Brazil.
- Tracking Your Order:
- We will provide you with a tracking number for your order, and you can track the progress of your shipment on the carrier's website.
- If you have not received your order within the estimated delivery time, please contact us and we will investigate the issue.
- Customs and Import Taxes:
- Orders shipped to Brazil may be subject to import taxes and duties, which are the responsibility of the recipient.
- Orders shipped to the United States of America are not subject to import taxes and duties.
- Damaged or Lost Orders:
- We take great care in packaging our products to ensure they reach you in perfect condition. However, if your order arrives damaged or is lost in transit, please contact us and we will either replace the damaged items or refund your purchase.
- Changes or Cancellations:
- If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make changes or cancellations once your order has been shipped.
Thank you for choosing our e-commerce store for your toy, game, funko, and board game needs. We are committed to providing you with the best possible shopping experience and ensuring that your order arrives safely and on time.